Privacy Policy

MEDIPLUS privacy policy

Mediplus is committed to protecting and respecting your privacy.

This policy sets out how we will use and protect personal information that you give us when you use our websites at www.mediplus.co.uk, www.ct3000.co.uk, www.osbonerecaid.co.uk (“our Websites”).

Mediplus Limited will retain data about you which is obtained as a result of your visiting the website.  Mediplus may use that information to provide you with details of products or services which may interest you.  If you do not wish to receive these details, please contact us by emailing help@mediplus.co.uk.  Mediplus will not provide your data to other third parties.

Any personal data which you provide to Mediplus Limited is held and processed in accordance with the Data Protection Act

If you have any questions or comments about this policy please write to Mediplus Ltd., Unit 7 The Gateway Centre, Coronation Road, High Wycombe, Buckinghamshire HP12 3SU. If you have any questions about the security at our websites, please contact us at help@mediplus.co.uk.

Acceptance

By accessing and using our Websites, you signify your agreement to this policy. If you do not agree with the policy, please do not use our Websites. This policy is subject to change. Any changes we may make to this policy in the future will be posted on this page and your continued use of our Website following the posting of changes will mean you accept those changes.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our Websites. This includes information provided at the time of registering to use our Websites, subscribing to our services including, where applicable, blogs, booking training courses, posting material, referring friends, or requesting further services. We may also ask you for information when you enter a promotion sponsored by us and when you report a problem with our Websites.
  • If you contact us through our Websites, whether by sending messages to our email addresses, filling in any forms, using any online chat service or otherwise, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our Websites and of the fulfilment of your orders.
  • Details of your visits to our Websites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Third party websites

Our Websites may contain links that make it easy for you to visit the websites of our affiliates and suppliers of goods and services. If you use the links to visit any website operated by a third party, please check the privacy policy of that third party and satisfy yourself that the terms are acceptable to you before you use or submit any personal data to such website. We do not have any control over such third party websites. Information you provide or which may be collected by such website is controlled by the relevant third party provider of such website. Accordingly, we cannot be responsible for the protection and privacy of any information which you provide or which may be collected by the third party provider while visiting or using such websites.

Accessing and updating personal information

If any of your personal information changes or becomes out of date please amend your registration details on the site or let us know by emailing us at help@mediplus.co.uk. You may inform us at any time should you wish us to delete personal information we hold about you by writing to Mediplus Ltd., Unit 7 The Gateway Centre, Coronation Road, High Wycombe, Buckinghamshire HP12 3SU.

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to Mediplus Ltd., Unit 7 The Gateway Centre, High Wycombe, Buckinghamshire HP12 3SU. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Websites and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our Websites according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our Websites.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Websites.





Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff, operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content from our Websites is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To allow you to participate in our promotions, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by post, telephone or electronic means.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer we will contact you by electronic means only if you have consented to this.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by writing to Mediplus Ltd., Unit 7 The Gateway Centre, Coronation Road, High Wycombe, Buckinghamshire HP12 3SU.

Disclosure of your information

In the event that we sell or buy any business or assets we may disclose your personal data to the prospective seller or buyer of such business or assets.

In the event that substantially all of our assets are acquired by a third party purchaser, the personal data of our customers will be one of the transferred assets.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety (or that of our customers and others). This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Apr-12

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